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How it works

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500 celestial blue

Start driving right away

Discover the advantages of Leasys electric car sharing.

Sign up and subscribe without any time constraints. The Fiat 500 Full Electric will always be at your disposal. You will be able to access the ZTL and park for free.

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Acquista il voucher su Amazon

Buy the voucher
on amazon or subscribe on go.leasys.com

Scarica l’App LeasysGo

Download the
LeasysGO App!

Registrati e inserisci il codice Amazon

Register and enter
the Amazon code if required

Prenota la tua 500 Full Electric

Book your Fiat 500
Full Electric

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To learn more go to the FAQ:

  • LeasysGO! Vehicles can they circulate in ZTL areas?

    With the LeasysGO! vehicles you can drive in restricted city centre areas and park in spots marked by blue lines but you cannot drive in preferential, reserved lanes( i.e. taxi, bus..).

     

    In the city of Turin, you can freely access the Central and Roman ZTL, while access and transit in the ZTL reserved for public transport is forbidden every day from 7 to 20:

    Via San Francesco D'Assisi
    Via Arsenale, Via XX Settembre
    Via Accademia Albertina
    Via Pietro Micca (in direzione P.zza Castello)
    Via Milano
    Via Rossini (in direzione Via Po)
    Piazza Statuto
    Via Valperga Caluso

    Access to and transit in the Valentino ZTL and pedestrian ZTL is also prohibited.

    The above is to be considered by way of example, for official and always updated information on timetables and limitations, read the section dedicated to the ZTL, published on the website of the Municipality of Turin which can be reached at the following link: http: //www.comune. torino.it/trasporti/ztl/.

     

    In the city of Milan you can freely access the ZTL "AREA C". You cannot transit in the ZTL with access allowed at specific times only for specific categories of users (eg residents with permits) and for certain means of transport.
    For more information, read the section dedicated to the ZTL, published on the website of the Municipality of Milan which can be reached at the following link: http://www.comune.milano.it/wps/portal/ist/it/servizi/mobilita/ZTL_AUTORIZZAZIONI/ZTL

     

    In the city of Rome you can freely access the ZTL, included the A1 Tridente ZTL.

  • Is parking allowed in the blue lines?

    Yes, it is possible to park in the blue lines of the cities where the service is available (excluding parking barrier)

     

  • Is parking allowed in the blue and blue / yellow lines reserved for residents?

    Yes, it is possible to park in the blue lines of the cities where the service is available.

    Regarding resident  parkings:

    TURIN: the rental term is allowed on yellow stripes only in the San Salvario area.
    In other areas of the city it is not allowed to park on blue-yellow lines reserved for residents between 19.30-8.30.

    MILAN: the rental term is allowed on yellow stripes reserved for residents.

    We remind you not to leave the vehicle no parking areas, on the yellow stripes, in parking spaces reserved to disabled people, in places that obstruct circulation, in private properties in order to avoid penalties.

  • In the city of Turin, can I end the rental in a LeasysGO! parking area (ex Bluetorino)?

    Yes, you can end the rental in one of the 140 areas reserved for LeasysGO! (ex Bluetorino). You will not have to worry about connecting the car to the column. In the case of a vehicle with a low battery, our team will take care of connecting it.

  • I booked a car but it is connected to a charging station. Can I take it?

    Yes, you may find some cars available for hire but recharging at a column. Don't worry, open the vehicle normally from the app, go to the right side of the vehicle where the cable is connected and press the black button next to the charging plug. Disconnect the cable from the car and the column. Take care to put it in the luggage compartment and… GO!

  • I noticed that there is a charging cable. Can I recharge the car during my rental?

    At the moment the recharge service through the LeasysGO! columns ( Bluetorino columns for example), is carried out only by the LeasysGO! team. However, if you need to recharge during your rental, you can do it  independently at your own expense (or free if provided) at a private or public column.

     

     

  • Where can I find parking at the airport or railway stations?

    Turin Caselle Airport: follow the signs for "ARRIVALS" and using the left lane (attention, the right lane is reserved for taxis) you will find the Leasys e-parking in the multi-storey car park, level 0, in front of the airport at just 25m from the entrance.

     

    Turin Porta Susa railway station: Corso Bolzano 47, enter the underground parking of the station (entrance on the right, after the roundabout) and enter at level -2. You will find the Leasys e-parking after the barrier.

     

    Milan Malpensa Airport: before entering the airport area, follow the signs for "Car rental - car hire" (first exit on the right). At the roundabout, turn left and follow the signs for "Leasys" to enter the multi-storey car park, level 0.

     

    Rome Fiumicino Airport: follow the signs for "ARRIVALS" area and enter parking B in Terminal 1.  Go up to the terrace to find the parking spaces reserved for car sharing, marked with the LeasysGO! logo. Alternatively, you can use the LEASYS parking lots on the third floor.


    Milan Linate Airport: cross the ARRIVALS area and follow the signs for the "P2 executive car rental and car sharing parking" You will find our e-Leasys parking on the 4th floor.

     

    You can park the vehicle only in the LEASYS parking areas, which have a sign and / or stripes with a blue background with the LEASYS logo. Any rentals ended in toll parking lots of other sectors of the airport will be charged to the customer.

  • What is the minimum age to register for the service?

    To register with LeasysGO! you need to be at least 21, hold a valid driving licence and a credit card.

  • Do I need a credit card to use the service?

    Yes, it is necessary to have a financial credit card and / or prepaid card (where permitted).

  • I have a foreign driving license, can I register for LeasysGO! ?

    You can register with LeasysGO! if you have a driving licence issued by one of the countries of the European Union or if you have an international driving license.

  • How can I register for the service?

    It is necessary to purchase on amazon.it a voucher to register for the annual subscription and then convert this voucher on go.leasys.com or app to access the subsequent phases.

  • I have a promotional code, how can I register for the service?

    If you have a promotional code or a discount code, go to www.go.leasys.com or download the LeasysGO! App, click register and as soon as requested, enter your code in the "Amazon voucher / promotional code" field and click on "Convert the code".

  • I don't use the service often, I would like to cancel the monthly charge. How can I do?

    Do not worry! For less frequent use of the service we have introduced the new "Pay per use € 0 per month" plan. You will not have fixed monthly costs but only the usage fee. You can change your rate plan at any time. Go to the app and click on Profile  > Profile Data > Payment method > change rate plan. You will be able to choose a new plan without repaying the annual subscription fee. The chosen plan will be active from the date of the next monthly renewal.

  • Where can I find information about my subscription?

    You can find all the details  directly on the app by clicking on:  Profile  > Profile Data > Payment method.

  • What will be required of me during the registration process for the service?

    During the registration to the service have ready: ID card, tax code, Italian B driving licence and payment (credit or prepaid) card under your name.
    At the end of the registration, after the data and the document are verified, you will receive from LeasysGO! an e-mail confirming the registration. You will also receive the contractual documentation.

  • How can I find the vehicle to book?

    Check the map on the LeasysGO! App and find the vehicle that you want to book.
    The vehicles are in the coverage area of the city where LeasysGO! is active.

  • How can I book the vehicle to rent?

    Once you have checked the availability of the desired vehicle, you can book it via the APP. At the end of the booking, you will see the confirmation screen on the app and you will also receive an email notification with the details.

  • Until when can I consider the reservation entered valid?

    Your reservation will last 15 minutes. After these 15 minutes, your reservation will expire.

  • What happens if I don't pick up the booked car within 15 minutes?

    After these 15 minutes, your reservation will expire at no cost for you and, if you want, you can book another vehicle

  • Can I use the vehicle outside the coverage area of the city where LeasysGO! is active?

    The vehicle can be used also outside the coverage area but the rental can be ended only after you return to the city of departure where the LeasysGO! service is available..

  • How can I find the reserved vehicle?

    As you approach the vehicle that you rented, you may turn on the lights through the LeasysGO! app, so as to find it easily.

  • How do I access the booked vehicle?

    As you reach the reserved vehicle, you will be able to unlock the doors of your Fiat 500e through the app by entering the PIN associated to your profile. Thus, all you have to do is push the button “UNLOCK VEHICLE” and wait for the opening, once the four indicators of the vehicle flash you can enter.

    In some cases, before opening the vehicle, you may be asked for the vehicle code which is present on the windscreen (top left)

  • What do I need to check before picking up the vehicle?

    Once you have opened the vehicle, you will have 2 free minutes before the rental actually starts. Check its interior and exterior, its documentation and locate the ignition key. Fill the short questionnaire proposed by the app on the inspection you just completed.

  • What should I do if there is something wrong with the car, such as damage, very dirty, missing keys?

    You can refuse the rental, but you will be required to state the reason on the questionnaire. In this case, you can release the vehicle and rent another.

  • Is answering the questionnaire proposed via the App after checking the vehicle mandatory?

    The questionnaire is not mandatory. If you do not fill it, you can still go ahead with the rental but it will mean that the inspection was positive.

  • How is the vehicle started?

    You can start the engine by pushing the specific button and will not need to use the key, which in any case must be in the car's glove compartment positioned between the two front seats. Press the brake pedal (left pedal), we remind you that electric cars do not have a clutch, press the specific "Start / stop " button, until you hear the ignition sound and the speedometer shows" Speed 0 km / h.  Keep the brake pedal pressed and select "D" (or "R" in case of reverse gear) on the dashboard keypad (P-R-N-D). At this point, remove the electronic handbrake by clicking on the "P" button located between the driver and passenger seats and ... GO!

  • Can I drive outside the coverage area?

    During the ride you can drive in the coverage area or outside it as long as you want, but you cannot leave the Italian territory.

  • Can I carry passengers on board the rented vehicle?

    You can have passengers (make sure you comply with the Covid-19 rules –stay informed by visiting http://www.salute.gov.it/nuovocoronavirus).

  • It is possible to smoke in LeasysGO!vehicles?

    No, smoking is prohibited inside the vehicles.

  • What do I have to do to close the rental?

    To end the rental, park the vehicle in the coverage area, in permitted spaces, such as blue stripes and dedicated stalls, check that you closed the windows, turned off the lights, pulled the emergency brake and locked the doors. Only after all that, you can press “end rental” on the app. Wait a few seconds and the app will confirm that the rental was ended successfully.

  • What do I have to do to close the rental?

    To end the rental, park the vehicle in the coverage area, in permitted spaces, such as blue stripes and dedicated stalls, check that you closed the windows, turned off the lights, pulled the emergency brake and locked the doors. Only after all that, you can press “end rental” on the app. Wait a few seconds and the app will confirm that the rental was ended successfully.

     

    If you don't see the "end rental" button on the app, make sure you have turned off the vehicle by pressing the car's on / off button.

  • The LeasysGO! cars are they sanitized?

    LeasysGO! vehicles are constantly sanitized by the staff responsible for recharging and cleaning.

  • Can I park in a Leasys e-parking?

    Yes, the e-Parking are the parking spaces reserved for the vehicles of the LEASYS fleet including those of LeasysGO !

    You can find Leasys e-parking by following the “Leasys” signs at the railway stations and airports of the cities where the service is available.

     

  • How are the minutes consumed during each run recorded?

    The minutes used up during the ride will be deducted from your plafond At the end of every rental, you will receive an email summarizing the information of the ride and the vehicle used.

  • Can I have a summary of the trips made and the costs?

    In your personal profile you will have available the details of the rides taken and any additional costs not included in your subscription, such as: administrative expenses to notify traffic violations, claim management, minutes in excess of those available, etc. The complete list of all the cases is shown in the price list attached to he Terms and Conditions of the service.

  • How is the payment for the service done?

    The credit card or prepaid card entered in the profile during registration will be used for payment.

  • What is the personal Pin code?

    It is the four-digit PIN that you chose during the registration process, which will be validated via the e-mail and SMS sent to confirm the registration. This is a personal code that will not change, which you will need to enter in your smartphone for every rental to unlock the vehicle. Your PIN is strictly personal and is not transferable to third parties.

  • I suspect that third parties are using my PIN what do I do?

    If you suspect that your PIN is being used by other people, please contact at once LeasysGO!’s Customer Service, to report the problem

  • I have lost my personal PIN what can I do?

    If you forget or lose your PIN, go to your LeasysGO! profile in the dedicated section to request a new one. Alternatively, you can call Customer Service at the toll-free number to generate a new PIN. However, Customer Service does not know your PIN, and will not be able to provide it by phone.

  • I would like to change my e-mail address, what can I do?

    You just need to access your user profile from the website or app and update it.

  • Can I change the driving license data entered during registration?

    Yes, you can change it. For example, if it is expired or if you lost it, and you have a new one, you can access your personal profile from the web site and update the data of the driving licence.

  • Is it possible to change the payment method entered in my LeasysGO profile?

    Yes you can do it from the web site or from the App.

  • I would like to cancel my subscription to the service, is it possible?

    If you want to cancel your registration with the service or discontinue your subscription, you can do so freely anytime you want. All the details are available on the Terms and Conditions of the LeasysGO! service.

  • I have had an accident / theft of the vehicle, what should I do?

    The first thing to do in these cases is to call promptly Customer Service to describe the type of accident, the damage to the vehicle and to give the address where you are. You will be given all the necessary instructions, depending on the situation.

  • Where can I find the CID inside the car?

    The direct compensation agreement (CID) form is available in the vehicle’s glove compartment (remember to leave it in the same place).

  • Who should I give the filled CID form to?

    If it is necessary for an operator to come to the site, unless you need medical care, please stay on site until the operator arrives. You will need to give the operator the CID forms filled after the accident and any report issued by the authorities that intervened.
    If it is not necessary for an operator to come to the site, remember to leave the CID forms and any report in the vehicle’s glove compartment. Even if the vehicle works, it is still necessary to contact Customer Service. If the vehicle can no longer be used, Customer Service will end the rental from the control room.

  • How and when can I contact Customer Service?

    Customer Service can be reached by calling the toll-free number 800-920900. For emergencies such as road assistance or problems with the rented vehicle, Customer Service is active 7 days a week, 24 hours a day.

  • I have detected vehicle malfunctions what do I do?

    If the vehicle is in a parking space in the service’s coverage area, call LeasysGO! Customer Service to describe the problem and to provide the exact address where the vehicle is parked. It will not be necessary to wait for the operator.
    If the vehicle is in a no parking space or outside the coverage area: call LeasysGO! Customer Service to describe the problem and to provide the exact address where the vehicle is parked. Wait for the LeasysGO! operator to arrive on site. In case the vehicle breaks down beyond 50 km from the coverage area of the service and more than 24 hours are required to repair it, LeasysGO! will pay for your return or continuation of the journey (train, airplane and any overnight stay) within the limits set by the Rules.